302 NE 14th Street, Leon, IA 50144
(641) 446-2383

Enrollment FAQ

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How do I enroll in CHCSI's Patient Portal?

Token Number:
You can call any of our clinic locations and ask for an Enrollment Token. With this token you can then go to www.NextMD.com and click CREATE ACCOUNT to finish your registration. 

Temporary Username and Password:
If you provide your email address during check in to an appointment you will receive a Temporary Username and Password. With these credentials you can go to www.NextMD.com and CREATE ACCOUNT or login to finish your registration. 


My token is not working, What should I do?

If your token or temporary username and password are not working please contact us at any of our locations

Do I have to provide an email address while enrolling in Patient Portal?
An email address is not mandatory while enrolling in Patient portal. However, adding an email address will help you reset your password or recover your account on your own without our help. You can also receive notifications when you have a message waiting in your Patient Portal inbox. 


What is the Username and Password policy to enroll?
A username must be 6 to 50 characters long. It can be a combination of alpha-numeric and special characters. The username is not case sensitive.
Passwords should be easy to remember but difficult for others to guess. Passwords must be between 8 and 200 characters long and should be alpha-numeric, with at least one uppercase letter, one lower case letter, one number, and one special character. If the password meets the password requirement, the corresponding cross marks (X) will change to check marks.


How does Google Authenticator™ help me to secure my account?

Google Authenticator™ is a mobile security application with two-step verifications to protect your account with an extra layer of security. If you set up two- step verification, you can use Google Authenticator mobile application to receive a unique verification code. It is available for both Android and iOS. Ensure that you have downloaded the Google Authenticator mobile application from Play Store (for Android users) or App Store (for iPhone users). If you enable Google authentication for your NextGen Enterprise Patient Portal account, each time you log on to your account, the mobile application will generate a new random code for you to enter. Google Authenticator mobile application also works offline.


Can I opt for Google Authentication after I enroll?
Yes, you can opt for Google Authentication from Accounts Settings.